This page contains answers to common questions handled by our support staff, along with some tips and tricks that we have found useful and presented here as questions.
1. I kept my old AladdEL.dat from version 5.6. How do I import all of this data to 6.0 ?
2. Can I print a 'one-off' address without adding an Outlook contact?
3. Can I set my own custom address?
4. How can I use an envelope size not supported by my printer?
5. Why does printing cut off when close to the document edge!
6. How can I change the print quality (DPI) of my envelopes and labels?
8. Is there a way to backup my envelope and label settings?
9. How do I transfer my Aladdins settings (Styles) to another computer?
10. The Envelopes & Labels toolbar buttons and menu items don't appear in the Outlook Explorer window?
I kept my old AladdEL.dat from version 5.6. How do I import all of this data to 6.0 ?
Unfortunately your 5.6 settings cannot be automatically transferred to version 6. We have totally re-written the latest version, with all template settings now being stored in an Aladdins folder within Outlook. We did this in order to reduce the number of support issues regarding the old .dat files.
As both versions can be run together, you can manually transfer your settings for each template, or use the wizards in Version 6 to create new templates.
Can I print a 'one-off' address without adding an Outlook contact?
Yes; there are two methods to achieve this.
- By opening Aladdins from any Outlook contact
folder and editing information displayed in the Delivery address edit
window
in the Print view. Then click either the Preview or Print All
buttons. Changes will not be saved after printing.
- By opening Aladdins from any other Outlook folder and adding information in the blank Delivery address edit window and clicking either button as above.
Can I set my own custom address?
Version 5.6
Yes, if you select Custom Address in the drop-down list box at the top
of the Print dialog boxes and choosing the Outlook Fields (28 available)
and User defined fields (10 available) that you require. Each envelope
and label style can have its own custom address.
Version 6 ProThe Custom address editor is accessed by clicking the
Customize address
button next to the Address drop down box in the Delivery Address view.
For a full explanation please read the Help topic, Customize Address in The
Aladdins Interface/Other Dialogs.
How can I use an envelope size not supported by my printer?
Version 5.6
- Select a paper size larger than the envelope required.
- Measure the distances from the top of the sheet of paper, to where the delivery address, return address and graphic should appear on the envelope.
- Enter these figures into the appropriate fields in the Address Layout tab in the Setup dialog box.
- Check the position of the items by opening the Print preview.
- Insert the sheet of paper and print a test.
- Make further adjustments in the Address Layout tab in the Setup dialog box as required and print a final test envelope.
Version 6
- In the Print View, click the Printer
button
, or in the Layout view, click the Change envelope size...
button. The printer properties dialog is displayed. Select a paper size larger than the envelope required.
- Measure the distances from the top of the sheet of paper, to where the delivery address, return address and graphic should appear on the envelope.
- Enter these figures into the appropriate fields in the Layout view.
- Check the position of the items by displaying the Print preview
- Insert the sheet of paper and print a test.
- Make further adjustments in the Layout view and print a final test envelope.
Why does the printing cut off when close to the document edge?
This is caused by factory pre-set margins in your printer driver. Margins will vary from printer to printer and also different document types selected within a print driver. 'Aladdins - Envelopes & Labels' displays the printer margins as a red rectangle in the print preview. Any items extending outside this rectangle will not be printed.
Version 5.6
Adjust the printing position of the address or image not printing
correctly, by making changes to the margin settings in the Address Layout
tab in the Setup dialog. Check that your print will be OK by opening
the print preview.
Version 6
Make changes to the position of components in the Layout view as
required
Note: Aladdins Pro. version has a Margin Auto Adjust feature
to ensure all data on labels will be printed. This is located in the
Printer component in the Layout view.
How can I change the print quality (DPI) for my envelopes and labels?
Version 5.6
Aladdins uses
either the default printer settings or any specified printer and its
associated properties for each style.
To change the print quality for a particular style go
to the Page Settings tab on the Setup dialog select the Use
Specific Printer radio button and click the Printer... button.
Change the print quality in the printer Properties dialog.
Version 6
Each template can use a different printer and its associated properties.
To change the print quality for a particular template click any of the
Printer properties
buttons. These are located in the Print view and the Print preview.
Is there an easy way to set-up my Computer Label Settings if they are not in the list displayed in Envelopes and Labels?
Version 5.6
Yes, if you have Word 97, go to Tools, Envelopes and Labels,
Labels and click Options.
Select the label type you want from the list and click Details, write
these down and enter them into the appropriate fields in the Aladdins
- Envelopes & Labels Setup dialog.
Version 6.0
This version has all the labels listed in Microsoft® Word (1300).
Note: Label products are periodically added and can be updated
online by opening the Layout view from a label template and
selecting Label sheet. Click the Select label type...button and click the Download icon on the Label select
dialog.
Is there a way to backup my envelope and label settings?
Version 5.6
The best method is to move your Aladdins setting from their default location to a subfolder of a commonly backed up folder (like My Documents). To do this, select the define styles option in the Aladdins popup menu in Outlook. Then select the Settings Folder button and point to a new location for the
settings files to be saved, i.e. C:\My Documents\Aladdins Settings. Aladdins will move your current settings to this new location and the next time you backup your documents the Aladdins settings will also be backed up.
Version 6.0 onwards
All Aladdins templates and registration information is stored in a Mail folder in Outlook called Aladdins, with subfolders for each of the
different types of Aladdins templates (Envelope, Label and Rich text). As long as you back up your Outlook exchange mailboxes
or Pst's,
all Aladdins information will also be backed up.
How do I transfer my Aladdins settings (Styles) to another computer?
Version 5.6
On the originating computer (computer A) - EXPORT
- Select Define Styles... from the Aladdins pop-up menu in Outlook
- Select the Export to... button at the bottom of the Define
styles dialog box.
This will open up a browsing window. - Browse to a suitable directory to hold the Aladdins settings files temporarily.
For example; browse to and select the Floppy drive or a disk with more capacity such as a Zip disk because the 2 files (AladdEL.dat and OlEnvLab.dat) may be too big to fit on a floppy.
Alternatively, the files can be emailed as attachments to any other computer. Note: zip the attachment to avoid the Outlook Security patch. - Click the OK button
NOTE: If you have other Aladdins products installed, you will be prompted if you want to export your other Aladdins settings. Select Yes or No
Computer A will export the files to the target directory. On completion, a dialog stating that the export process has completed successfully, will be displayed. Remove the floppy/zip disk and insert it into computer B.
On the second computer (computer B) - IMPORT
- Select Define Styles... from the Aladdins pop-up menu in Outlook.
- Select the Import from... button at the bottom of the Define Styles... dialog box
- Browse to the directory where you placed the files temporarily, select
the files and click the OK button
Computer B will import these files containing ALL your Aladdins settings and formats (Styles) - On computer B, click on any of the Aladdins tool bar buttons in Outlook
to see your familiar Styles in the pop-up menu.
NOTES: All envelope and label styles will be moved at one time.
To import settings for other Aladdins programs, Open each one in turn and follow the steps above.
Version 6
This topic is to be added as it is still under development.
The Envelopes & Labels toolbar buttons and menu items don't appear in the Outlook Explorer window?
This can be fixed by going to Tools|Options|Other|Advanced Options|Add-in Manager and checking Aladdins ~ Envelopes & Labels in the add-ins list.
Note: Outlook XP and 2003 users go to the Help|About dialog, select the Disabled items button and if Aladdins is listed, select Aladdins and then click the Enable button.